Majorel - Global CX Leader

Majorel Georgia opened in Tbilisi in 2016 with a handful of employees and only one client on board. Over the years, the company investedĀ  several million Euros and attracted numerous new global clients. Majorel Georgia is continuously expanding throughout Georgia, currently has 4 offices in Tbilisi, Kutaisi and Batumi.

Majorel is a Global Business Process Outsourcing (BPO) company and serves customers across the world through their 82,000+ employees based in 45 countries in Europe, the Middle East, Africa, the Americas and Asia in 60 languages. The company supports customers at any time, through every device and in the manner, they expect of their brands. Majorel speaks their language wherever they are and whatever their culture. The company does this through consultancy and contact centers via direct customer interaction and the many things that influence the overall customer experience.

In the three years of operating in Georgia, the company's team grew exponentially and now they are more than 3,000 employees. For the company, Georgia is a success story and a key focus for the future. They decided to grow here as it offers a business-friendly investment climate. Majorel got the needed support from local authorities and the private sector that has become the company's partners and a key asset to their business growth. In the company's opinion, other important befits to mention are: A company can be set up in one business day without any extraordinary efforts or costs; Most processes of doing business are aligned to processes in the EU.

"Personally have worked on several Majorel sites and I can say that the energy, enthusiasm and dedication of local employees is unmatched to some locations I was part of. People truly take ownership of their tasks and deliver good results. Besides the growth on the market our objective is to create a top work environment, healthy leadership, and offering tangible development opportunities for our employees," - Alexander Mironenko, Majorel's country manager in Georgia.

Majorel Georgia
Majorel office opening in Batumi, Georgia